Terms & Conditions

1. Introduction

These Terms and Conditions (hereinafter "Agreement", "Terms", or "T&C") constitute a legally binding contract between you ("User", "Player", "you") and Padubet (hereinafter "Padubet", "we", "us", "our"), the operator of the online gaming platform accessible at https://padubet.cam and any associated sub-domains or mobile versions thereof (collectively, the "Platform").

By creating an account, accessing the Platform, placing a wager, or claiming a bonus, you confirm that you have read, understood, and agree unconditionally to be bound by this Agreement in its entirety, including any documents incorporated herein by reference. If you do not agree to these Terms, you must immediately cease use of the Platform and close your account.

This Agreement is supplemented by our Privacy Policy and our Responsible Gambling Policy, both of which form part of the overall framework governing your use of Padubet. In the event of any conflict between this Agreement and those supplementary documents, this Agreement shall prevail unless otherwise stated.

2. Definitions

For the purposes of this Agreement, the following terms shall have the meanings set out below:

• "Account" means a registered user account created on the Platform, uniquely associated with one natural person.
• "Balance" means the total funds held in a User's account at any given time, including both real-money funds and bonus funds where applicable.
• "Bonus Funds" means promotional credits, free bets, or any other non-cash incentive credited to an account, subject to separate wagering requirements.
• "KYC" means Know Your Customer — the identity and address verification process required under anti-money laundering regulations and Padubet's internal compliance framework.
• "MYR" or "RM" means Malaysian Ringgit, the primary currency of the Platform.
• "Platform" means the website, mobile site, apps, games, software, and related services operated by Padubet at https://padubet.cam.
• "Wager" means any bet, stake, or entry placed by a User on the Platform against real-money funds or qualifying Bonus Funds.
• "Winnings" means any positive return resulting from a settled Wager, calculated at the applicable odds or payout rate at the time the Wager was placed.

3. Account Eligibility & Registration

3.1 Age Requirement

The Platform is strictly available to natural persons who are 21 years of age or older. By registering an account, you represent and warrant that you are at least 21 years old. Padubet reserves the right to request age verification documents at any time and to suspend accounts where age verification is pending or unsuccessful.

3.2 One Account Per Person

Each individual is permitted to hold only one registered account on the Platform. Operating multiple accounts — whether under the same identity or different identities — constitutes a material breach of this Agreement. If Padubet identifies duplicate accounts, all associated accounts will be suspended, bonus funds will be forfeited, and winnings derived from the use of multiple accounts may be confiscated.

3.3 Registration Information

You are required to provide accurate, current, and complete information during registration, including your full legal name, date of birth, residential address, email address, and contact number. Padubet reserves the right to verify this information at any point. Providing false or misleading information is a breach of this Agreement and may constitute fraud under applicable law.

3.4 Restricted Jurisdictions

The Platform is not available to residents of jurisdictions where online gambling is explicitly prohibited by law. It is your responsibility to verify your local laws before registering. Padubet reserves the right to block or close accounts where access from a restricted jurisdiction is detected.

4. Know Your Customer (KYC)

In compliance with international anti-money laundering (AML) standards and our licensing obligations, Padubet is required to verify the identity of all account holders before processing withdrawal requests. KYC verification may be triggered at any time during the lifecycle of an account, including at registration, prior to a first withdrawal, or where unusual account activity is detected.

The following documents may be requested as part of the KYC process:

• Proof of Identity: National identity card (MyKad for Malaysian users), passport, or driving licence.
• Proof of Address: Utility bill, bank statement, or official government correspondence dated within the last three months, showing your registered residential address.
• Proof of Payment Method: A screenshot or copy of the payment method used to deposit funds (e.g., e-wallet screenshot, bank statement).
• Source of Funds: In cases of high-value transactions, Padubet may request documentation confirming the legitimate source of funds used for gambling.

Failure to complete KYC verification within the requested timeframe will result in the suspension of withdrawal privileges. Padubet is not liable for any delays in payouts arising from a User's failure to provide the required documentation.

5. Account Management

5.1 Account Security

You are solely responsible for maintaining the confidentiality and security of your account login credentials. You must not share your username or password with any other person. Padubet will never request your password through any channel. If you suspect that your account has been compromised, you must notify our support team immediately via live chat at [email protected].

5.2 Account Suspension and Closure

Padubet reserves the right to suspend or close any account at its sole discretion without prior notice where it has reasonable grounds to believe that a User has: (a) breached any provision of this Agreement; (b) engaged in fraudulent, deceptive, or dishonest conduct; (c) failed to complete KYC verification; (d) provided false information during registration; or (e) engaged in conduct harmful to the integrity of the Platform or other Users.

5.3 Voluntary Account Closure

Users may request account closure at any time by contacting the support team. Upon closure, any remaining real-money balance will be returned to the User subject to satisfactory completion of KYC verification and any applicable withdrawal conditions. Bonus Funds will be forfeited upon account closure.

6. Deposits & Payment Methods

Padubet accepts deposits in Malaysian Ringgit (MYR) via the following payment methods currently available to Malaysian users: Maybank2u, CIMB Clicks, Public Bank online banking, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (Financial Process Exchange), and selected cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and BNB.

The minimum deposit amount is RM 30 unless otherwise stated in a specific promotional offer. Maximum deposit limits vary by payment method and account tier. Padubet does not charge processing fees on deposits; however, your payment provider may impose their own fees, for which Padubet bears no responsibility.

Deposits made by means other than those listed, or deposits originating from third-party accounts not registered in the User's name, will be declined and returned. Users are prohibited from depositing funds obtained through illegal means, including but not limited to proceeds of crime or money laundering.

7. Withdrawals

7.1 Withdrawal Eligibility

Withdrawal requests may only be submitted by Users who have completed full KYC verification. Withdrawals must be made to the same payment method used for the deposit where technically possible, or to a payment method registered in the User's own name.

7.2 Processing Times

Padubet aims to process the majority of withdrawal requests within 3–15 minutes via DuitNow, Touch 'n Go eWallet, and Boost. Withdrawals via FPX and bank transfer may take up to 2 business hours. Padubet is not liable for delays caused by third-party payment processors, banking institutions, or technical outages beyond its control.

7.3 Withdrawal Limits

Minimum withdrawal amount is RM 50 unless otherwise specified. Maximum single withdrawal limits apply and vary by account tier and payment method. VIP-tier players may be subject to enhanced withdrawal limits as agreed with their account manager.

7.4 Withdrawal Conditions for Bonus Funds

Winnings derived from Bonus Funds are subject to wagering requirements as specified in the relevant promotional terms. Bonus Funds themselves cannot be withdrawn; only winnings that meet the applicable turnover requirements are eligible for withdrawal.

8. Betting Rules & Wagers

All wagers placed on the Platform are subject to the specific rules applicable to each product category, which are published on the relevant product pages. The following general principles apply across all betting products:

• Odds and paylines displayed at the time a Wager is accepted are the final odds applicable to that Wager.
• All Wagers are final once confirmed. Padubet does not accept requests to cancel or amend a Wager after it has been accepted by the system.
• Wagers placed on events that have already commenced or concluded will be voided and the stake returned.
• In the event of a system error, technical fault, or manifest pricing error resulting in the acceptance of a Wager at clearly incorrect odds, Padubet reserves the right to void the affected Wager and return the stake.
• Padubet reserves the right to set and adjust individual account betting limits at its sole discretion, including limiting maximum stake sizes for any event or market.
• Mix Parlay bets are governed by the specific Mix Parlay rules published on the sportsbook section of the Platform.

9. Bonuses & Promotions

Padubet offers various promotional bonuses to new and existing players, including welcome bonuses, deposit match bonuses, cashback offers, free spins, and VIP rewards. The following general terms apply to all promotions unless otherwise stated:

• Each promotion is available to eligible players only. Eligibility criteria are specified in the individual promotion's terms.
• All Bonus Funds are subject to a minimum wagering requirement before any associated winnings may be withdrawn. The specific turnover multiplier and qualifying games are stated in each promotion's terms.
• Only one bonus may be active on an account at a time unless otherwise explicitly stated.
• Bonus Funds expire if not used within the timeframe specified in the relevant promotion, typically 7–30 days from the date of credit.
• Padubet reserves the right to withdraw, amend, or cancel any promotion at any time and without prior notice.
• Any attempt to exploit bonuses through techniques including but not limited to: low-risk hedging, wagering patterns designed to fulfil turnover requirements without genuine play risk, use of multiple accounts, or collusion with other players — will result in the cancellation of all bonus funds and associated winnings, and may result in account closure.

10. Prohibited Activities

The following activities are strictly prohibited on the Platform and constitute a material breach of this Agreement:

• Registering or operating more than one account, whether under the same or different identity.
• Providing false, misleading, or third-party identity information during registration or KYC.
• Using the Platform for money laundering, terrorist financing, or any other illegal financial activity.
• Employing automated betting software, bots, scripts, or any artificial intelligence tool to place wagers or interact with the Platform.
• Exploiting software bugs, glitches, or pricing errors for profit without reporting them to Padubet.
• Attempting to manipulate outcomes, including but not limited to match fixing, collusion with other players, or insider information.
• Engaging in chargebacks, payment disputes, or any reversal mechanism in bad faith after wagering deposited funds.
• Accessing the Platform from a jurisdiction where doing so is prohibited by applicable local law.
• Harassing, threatening, or abusing Padubet staff or other Platform users.

Padubet cooperates fully with law enforcement authorities and regulatory bodies. Where evidence of illegal activity is identified, Padubet will report the matter to the appropriate authorities and will freeze the associated account pending investigation.

11. Responsible Gambling

Padubet is committed to promoting responsible gambling practices. We recognise that gambling can become problematic for some individuals and we have implemented tools and resources to support players in maintaining healthy gambling habits.

All registered users have access to the following responsible gambling tools at no cost:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account via the account settings page. Limits take effect immediately and can only be decreased with immediate effect; increases require a 7-day cooling-off period.
• Loss Limits: Set maximum net loss thresholds over a defined period to prevent excessive spending.
• Session Time Limits: Receive notifications and automatic logouts after a specified duration of continuous play.
• Reality Checks: Pop-up notifications at regular intervals displaying your session duration and net wagering outcome.
• Self-Exclusion: Temporarily exclude yourself from the Platform for a minimum period of 30 days or request a permanent self-exclusion. Self-exclusion requests are processed within 24 hours and are irrevocable for the chosen duration.

For more detailed information on our responsible gambling approach and links to support organisations, please visit our dedicated Responsible Gambling page. For adults aged 21 and above only. Please gamble responsibly.

12. Intellectual Property

All content on the Platform, including but not limited to text, graphics, logos, software, game interfaces, sound recordings, and data compilations, is the intellectual property of Padubet or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Platform without express prior written consent from Padubet.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Padubet, its directors, employees, agents, and licensors shall not be liable for: (a) any indirect, incidental, special, consequential, or punitive damages; (b) loss of profits, revenue, or anticipated savings; (c) loss of data or goodwill; or (d) any damages arising from your inability to access or use the Platform.

The Platform is provided on an "as is" and "as available" basis. Padubet does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. Padubet reserves the right to suspend, modify, or discontinue the Platform at any time without notice.

In jurisdictions where limitation of liability clauses are restricted by consumer protection law, Padubet's total aggregate liability to any individual User shall not exceed the total deposits made by that User in the 30-day period immediately preceding the event giving rise to the claim.

14. Privacy & Data Protection

The collection, use, and storage of personal data provided to Padubet is governed by our Privacy Policy, which is incorporated into this Agreement by reference. By registering an account, you consent to the processing of your personal data in accordance with the Privacy Policy. In summary:

• Personal data is collected solely for the purposes of account administration, payment processing, KYC compliance, fraud prevention, and responsible gambling monitoring.
• Padubet does not sell personal data to third parties.
• Data is stored using industry-standard encryption and security protocols.
• Users have the right to request access to, correction of, or deletion of their personal data, subject to regulatory retention requirements.

15. Amendments to These Terms

Padubet reserves the right to amend, update, or replace these Terms at any time at its sole discretion. Any material changes will be communicated to registered users via email or a prominent notice on the Platform at least 7 days prior to the changes taking effect, except where changes are required immediately by law or regulatory direction.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you do not accept any amended Terms, you must cease using the Platform and contact support to close your account.

16. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Padubet holds its gaming licence. Any dispute arising from or in connection with this Agreement shall first be submitted to Padubet's internal dispute resolution process by contacting the support team in writing at [email protected].

Where a dispute cannot be resolved through internal channels within 14 days of written notice, the matter may be referred to independent arbitration in accordance with the rules of the applicable licensing authority. The arbitration award shall be final and binding on both parties.

Nothing in this clause limits your rights as a consumer under mandatory provisions of the law applicable in your country of residence.

17. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the Padubet support team through any of the following channels:

For responsible gambling concerns, account restrictions, or self-exclusion requests, please use the live chat function and state the nature of your request clearly. Our responsible gambling team is available around the clock.

These Terms & Conditions were last reviewed and updated on 1 January 2026. Version 4.2. Padubet reserves the right to update this document at any time. The current version is always published at https://padubet.cam/terms-conditions.